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DELIVERY

All orders ship out of our warehouse in Capri, Italy. delivery times start from the date the order is shipped, not the date the
order is placed on the website. of course, delivery times vary depending on the destination country.

Domestic shipping

How much does shipping cost in Italy?  € 6 

FREE DOMESTIC SHIPPING over € 300

How long does domestic shipping take?

Standard orders are typically processed between 2-3 working days. Orders are in transit business days only.

International shipping

How much does international shipping cost?

We offer free international shipping on orders over 300 €. A country-specific shipping fee will be applied at checkout on
orders less than 300 € (see below)

How long does International shipping take?
We currently offer GLS Express for international orders which typically takes up to 4-8 business days. Y’am Capri is not
responsible for any customs fees or duties incurred on international shipments as these are the responsibility of the
purchaser. Please check with your local customs office about rules and regulations that may apply to you. A helpful link to
calculate how much you will be charged for customs depending on your country is dutycalculator.com. Please note,
however, even with these shipping methods, transit times may vary due to customs delays. If you’re having trouble with
your order, please don’t hesitate to contact us.

Country-specific fees applied at checkout

Other eu countries (Europe 1 – Europe 2) 4-7 working days

Eastern Europe 6-8 working days

Middle East 6-8 working days

Far East 6-8 working days

Africa 6-8 working days

America 6-8 working days

Central & Sud America 6-8 working days

Y’AM Capri cannot be responsible for unanticipated delays.

Our official courier:

AGREE TERMS: ORDERS FROM OUTSIDE EUROPEAN UNION MAY SUFFER DUTY CHARGES ACCORDING TO LOCAL CUSTOM REGULATION

 

 

 

RETURNS

Following european regulation, we now accept returns within 14 days of purchase for a refund or exchange. we will accept a return on Y’AM Capri items that are in new condition, unworn, unwashed and free of damages. products must keep the original label.

When returning a product, you must send a mail a yamcapriinfo@gmail.com, indicating the order number, your name and surname, the product code, the product name, the quantities you’re returning and the reason of the return (wrong size, defective item, wrong product). Then, prepare the package with the product you want to return. finally, ship your return to:

Y’AM Capri

Via Posterula, 4, 80073
Capri  (NA), italy

For orders from outside european union, please write on the package “this is a ritorno in franchigia”, specifying the invoice issued by the customs duties you paid to receive the package in case you had to pay duty charges.

the return will be free of charge only in case of a defective product, and Y’AM Capri will cover the whole amount.

All the shipping cost concerning non defective product  and replacement of goods will be incurred by the client.

e shipping cost for the replaced product will be paid by Y’AM Capri.

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